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    • FAQ

      Q: Are you manufacturer or trading company?

      A: Manufacturer, and industry network total solution provider.


      Q: Do you accept ODM or OEM?

      A: Yes. We provide customized service for our clients.


      Q: What’s the payment type ?

      A: T/T, L/C,Western Union, Money Cram, Credit Card, Alipay, Cash.


      Q: What’s the accepted delivery terms ?

      A: EXW, FOB, CIF, FAS, CIP, FCA, CPT, DED, Express Delivery.


      Q: How about shipping time?

      A: Within 3-15 days after receiving full payment , but if you need OEM/ODM, the shipping time depends on the specific specifications of the product.

       

      Q: How about after-sales service?

      A: We are 7*24 hours online and respond to user's field device problems in time.  


      Q: How much charge voltage can reach?

      A: Battery charging voltage should be 13.8V only high charging and low cutoff 10V.


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